The Contra Costa County Health Services Department is recruiting Certified Medical Assistants to assist providers and nursing staff in performing routine tasks in the care and treatment of patients in an ambulatory care clinic setting within the Contra Costa Regional Medical Center and its Health Centers. Positions are assigned in Ambulatory Care health centers located in East, Central and West County.

 

Certified Medical Assistants perform routine, uncomplicated nursing tasks that do not require in-depth clinical knowledge or independent judgment. Duties include assisting providers with examinations and procedures; documenting patient care and services in medical records; checking for completed billing form on each patient; measuring, recording and reporting patient vital signs, reviewing patient rosters to facilitate clinic flow; and communicating with waiting patients when the provider's schedule is delayed.

 

The ideal candidate will have a proven track record demonstrating the following:

  • Professional behavior in patient, team member and provider interactions
  • Maintain confidentiality of patient information at all times
  • Knowledge of medical terminology and abbreviations

Characteristics of the ideal candidate:

  • Effectively work as a team member and communication skills
  • Ability to comprehend, execute and clarify written and verbal instructions
  • Acknowledge and respect the County's diverse population/patients

Typical Tasks:

  • Reviews provider roster of patients for the day and helps to facilitate clinic flow
  • Monitors the status of patient arrivals, no shows and walk-ins and communicates information as necessary
  • Communicates with waiting patients when provider schedule is delayed compared to appointment time
  • Measures, records and reports patient vital signs, height, weight and preliminary medical information in accordance with clinic policy or provider preference.
  • Completes all necessary intake paper work prior to patient visit with provider; i.e. intake stamp, consents, billing forms etc.
  • Prepares patient and room for examination based on purpose of visit
  • Assists provider with examination and procedures as necessary
  • Performs simple tests, procedures and dressings etc. in accordance with Health Center policy as directed
  • Documents patient care and services in medical record as appropriate and checks for a completed billing form on each patient
  • Uses routine equipment in the assigned clinics and performs quality controls as required by clinic policy.
  • Stocks work area with necessary supplies and equipment. Monitors for broken or malfunctioning equipment and communicates problem as appropriate.
  • Makes patient appointments, processes associated information, communicates with appointment unit as required
  • Acts as an intermediary between patients and other departments regarding necessary services when requested
  • Takes messages and other critical information for providers during assigned clinic times
  • Instructs patients regarding how to access services within the system
  • Assists in emergency care situations as directed
  • Attends staff meetings as scheduled
  • Provides and promotes excellent customer service for all internal and external customers

Minimum Qualifications:

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate

Certification: A valid certificate from a state accredited Medical Assistant Program or a Certified Medical Assistant certifying organization approved by the Medical Board of California and a current CPR certificate.

Experience: Six (6) months of full time experience as a Certified Medical Assistant in an ambulatory care setting.

DirectShifts is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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