Clinical Nurse Manager- Remote | Full time
We are seeking a highly skilled Clinical Nurse Manager - Connected Care Program to lead and coordinate the activities of our care and case management team, ensuring the delivery of high-quality patient care and effective care coordination. In this role, you will drive team performance to achieve specific targets, ensuring that outcomes for our members meet the highest standards. As a key collaborator, you will be instrumental in implementing new operational workflows, services, and expectations across the organization. You will also play a vital role in fostering professional growth and development within your team.
Responsibilities:
- Manage the daily operations of the care management team.
- Hold regular team meetings and performance reviews.
- Ensure care management is focused on the member and follows best practices.
- Ensure compliance with company policies and regulatory standards.
- Guide and support staff with complex cases and phone interactions.
- Find areas for improvement and lead quality initiatives.
- Act as a liaison between care & case management and other stakeholders.
- Set and manage individual team member performance goals, including volume, customer commitments, service line agreements, and performance targets.
- Help with daily tasks and patient care as needed.
- Attend biannual management off-sites (dates/locations to be determined).
Qualifications:
- Registered Nurse (RN) in good standing with the nursing board of your state.
- Compact state license required, with a willingness to obtain licensure in non-compact states.
- Bachelor’s degree in nursing or related field.
- At least 5 years of remote case management experience.
- Minimum 2 years of leadership experience in case management, with preference for experience managing remote teams.
- Excellent organizational, team-building, and attention to detail skills.
- Proven experience in leading teams and initiatives with measurable results.
- Technology proficiency required, including data-driven decision-making.
- Strong ability to manage change and a proven track record of learning agility.
DirectShifts is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, disability, protected veteran status,
or any other characteristic protected by law.
Your Right to Work
In compliance with federal law, all persons hired will be required to verify identity and eligibility
to work in the United States and to complete the required employment eligibility verification document form upon
hire.
