Command Center Virtual Medical Assistant (certification & bilingual Required)!!
Technician, Other Tallahassee, FL
Revolutionary new healthcare delivery solution is offering full-time virtual work for Medical Assistants! These Command Center Medical Assistants work virtually to assess and evaluate patient needs and requirements to achieve and to access quality care.
MAs will be under physician general supervision and employ a variety of approaches to care management strategies and processed. The company engages with seniors with multiple chronic conditions, as well as face geographical barriers to care. By offering telephone and video visits, providers can assess and support their health, offering education, identifying resources, and help remove barriers to achieving health and independence.
*Evaluate user needs and requirements to achieve and/or maintain optimal wellness state using the digital health platform
*Telephonically and through video visits assess Medicare, Medicaid, and Health plan members holistically
*Guide users and their caregivers toward and facilitate interaction with resources appropriate for the care and well being of members
*Participate as a multidisciplinary team member and provide direction to other care command center team members to maintain and improve users health at home
*Respond to and report user needs; providing appropriate support. IE: device install, device replacements, device troubleshooting, and adherence coaching.
*Notify care team lead or nurse of changes in patient condition or status
*Demonstrate a professional attitude, sound judgment and continuity in interactions with physicians, other health care providers, and community agencies.
*Certified Medical Assistant or Training from an accredited school
*Bilingual proficiency - English and Spanish
*Must possess telephonic and virtual communication prowess
*Proficient typing and computer navigation skills
*Ability to work 40 hours per week between the hours of 7am - 5pm ET, with occasional Saturdays.
Knowledge of clinic operations and care management principles.Bilingual
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