Director of Nursing, Emergency Department

Department: Emergency Department

Reports To: Senior Vice President, Patient Care Services / Chief Nursing Officer

Job Summary:

The Director of Nursing for the Emergency Department provides strategic leadership and direction for nursing services within the department. Reporting to the Senior Vice President of Patient Care Services/CNO, this role is responsible for overseeing clinical operations, staffing, compliance, performance improvement, and patient care standards. The Director ensures the delivery of high-quality, safe, and effective patient care in alignment with regulatory standards and organizational goals.

Key Responsibilities:

Leadership & Strategic Planning

• Collaborates with executive nursing leadership to define the philosophy, goals, and strategic direction of the nursing department.
• Provides visionary and clinical leadership to drive high-performance nursing teams and patient-centered care.
• Leads and supervises Assistant Directors of Nursing, Nurse Managers, and Administrative Nursing Coordinators.

Operational Oversight

• Develops and monitors staffing plans to ensure safe, effective, and efficient patient care delivery.
• Oversees recruitment, hiring, retention, and staff development initiatives.
• Ensures compliance with all regulatory, legal, and union requirements.

Performance & Quality Improvement

• Leads data-driven performance improvement projects aligned with hospital-wide initiatives.
• Ensures clinical excellence through the implementation of evidence-based practices and continuous quality improvement.
• Uses clinical and operational data to drive improvements in patient outcomes and departmental effectiveness.

Budget & Resource Management

• Participates in the development and management of the departmental budget and organizational structure.
• Monitors budget performance and makes adjustments to maintain fiscal responsibility.

Education & Staff Development

• Fosters a culture of learning and professional development through ongoing education and training.
• Coaches and mentors staff to achieve high standards of clinical and professional excellence.

Collaboration & Communication

• Maintains regular communication with hospital leadership, medical staff, and interdepartmental teams.
• Represents the department on hospital committees and task forces.
• Communicates the hospital’s mission, vision, and values clearly and consistently to staff.

Patient & Family-Centered Care

• Promotes service excellence and patient satisfaction initiatives, including HCAHPS goals.
• Establishes and monitors patient experience and service delivery metrics.

Required Skills & Competencies:

• Minimum 10 years of nursing experience, with progressive leadership responsibilities.
• Strong knowledge of state, federal, and regulatory standards (e.g., NYSDOH, TJC).
• Proficient in Microsoft Office Suite (Excel, Word).
• Expertise in quality improvement methods, clinical guidelines, and TQM initiatives.
• Skilled in budget development, staffing models, and resource allocation.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent written and verbal communication.
• Demonstrates professionalism, team collaboration, and cultural competence.
• Ability to work in a physically demanding, high-stress environment; flexibility with work hours; on-call responsibilities required.

Education & Certification:

Required Education:

Master’s degree in Nursing or a related healthcare field

OR

Minimum of 10 years of relevant administrative/supervisory experience

Preferred Education:

• Doctorate in Nursing or related field
• Required Licenses & Certifications:
• Current New York State RN License
• Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS)
• Pediatric Advanced Life Support (PALS)
• Trauma Nursing Core Course (TNCC)

Preferred Certifications:

• Certified Emergency Nurse (CEN)
• Certified Pediatric Emergency Nurse (CPEN)
• Pediatric Care After Resuscitation (PCAR)
• Trauma Care After Resuscitation (TCAR)
• Neonatal Resuscitation Program (NRP)
• Sexual Assault Nurse Examiner (SANE)
• Sexual Assault Forensic Examiner (SAFE)

Shifts : 8A-4P MUST BE FLEXIBLE TO WORK ADDITIONAL HOURS - NO OT