Licensed Clinical Social Worker (LCSW) | Full-Time | San Juan, PR
Social Worker, Licensed Clinical Social Worker
San Juan, PR

DirectShifts is looking for a Licensed Clinical Social Worker (LCSW) in San Juan, PR.


  • As a Licensed Clinical Social Worker you will assess, educate and collaborate with patients on care planning that addresses everything from work, travel and financial concerns to emotional support.
  • Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses.
  • Services include advising patients and/or family/caregivers, providing patient education and counseling, and making referrals for other services.
  • The Social Worker may also provide care and case management, or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.

Essential Functions:

  • Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
  • Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
  • Assess for social determinants of health that may impact treatment and assist with identifying community resources to address needs.
  • Assist patient and/or family/caregiver in completing applications for services and/or resources.
  • Provides ongoing education to patient/family regarding psychosocial issues related to Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) and all support services that are available.
  • Enables support groups and family members in dealing with and understanding the needs of the patient.
  • Develops detailed and error-free case notes involving mental health and risk assessments.
  • Adjusts treatment plans in compliance with changes in the status of the patient.
  • Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
  • Provides supportive and goal directed counseling to patients who are seeking transplant.
  • Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
  • In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient understanding and informed decision making.
  • Utilize motivational interview techniques to address non-adherence and quality of life concerns for all patients.
  • Collaborates with Facility Management and Accounting/Billing to address patient issues related to insurance or copay concerns.
  • Conduct in-home and face to face visits as necessary to assess patient needs and implement plan of care (up to 50% same day travel with this role).
  • Perform other duties as assigned


  • Works and communicates well in a team environment.
  • Displays ethical conduct at all times toward patients, families, and co-workers.
  • Completes training as required and demonstrates professional effectiveness and positive demeanor.
  • Maintains a customer/client focus.

Required Education and Experience:

  • Master's degree or doctorate in Social Work from a recognized University Office of Registration and Licensing of Educational Institutions.
  • Must have current, unrestricted license to practice in the Puerto Rico territory and Professional College Membership.
  • Unrestricted driver's license and reliable transportation
  • Excellent communication skills; ability to communicate clearly and concisely both orally and in writing to patients, family members and various professionals.
  • Basic computer skills and understanding.

Preferred Education And Experience

  • Five (5) years of related work experience.
  • Two (2) years of experience working with the dialysis/kidney care population.
  • Track record of excellent customer service skills.
  • Medicare or Medicaid experience preferred.

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