Our client has a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers.This is achieved through a combination of analytics, technology, services, and deep healthcare expertise.
Our client partners with physician groups and home care agencies to help implement and deliver these services; providing administrative support, and helping to find committed and capable staff for the physician group.

What you will do :

  • Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
  • Coordinating care for members of the program
  • Data entry within operating dashboards, reporting and workflow platforms 
  • Ensure Data Quality and Accuracy
  • Other administrative support

Mininum Qualifications :

  • Fluency in English and Spanish or Russian, in writing, reading and speaking (required)
  • A minimum of 2 years of experience working in a healthcare setting (required)
  • The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
  • Knowledge and understanding of medical terminology (required)
  • Knowledge and understanding of chronic care management processes (required)
  • A customer service mindset for both internal and external customers (required)
  • Medical Assistant and or Medical Scribe Certification (preferred) 
  • A strong proficiency in computer software navigation; data entry and data cleansing
  • A fundamental knowledge of Google Docs, Sheets, Slides or similar 
  • A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
  • Ability to perform duties as assigned or requested 

DirectShifts is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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