Job description A fast-growing startup is looking for Telemarketing representatives, with preferably 1 year of previous experience working for a Healthcare Company in the Marketing department. Responsibilities Present new clients with information about our remote patient monitoring services. Encourage patients to sign up with our HMO in order to provide the various services and care we offer. Be in contact with the manager of both the telemarketers and the Administrative office, to assure patient satisfaction. Enroll new patients and recover patients who have un-enrolled. Follow up with the enrolled patients to offer quality customer service, and ensuring the patient is satisfied with our care Answer incoming and outbound calls by welcoming patients with a professional, upbeat, friendly attitude Follow prepared scripts based on call type Register new patients by gathering pertinent information and entering into the system Verify insurance coverage and information Set patient appointments upon request and identify future visits Data entry and maintenance of customer databases Provide customers with product and service information Respond to patient inquiries Research required information using available resources Communicate with offices when necessary Handle customer complaints and other customer support related issues, and provide customers with proper solution Meet established standards within all performance criteria

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